Communication is vital in business and productivity will take a big hit if you have internal communication issues. Creating a culture of communication around the office is important, but you also need to invest in the right tools. There are some great tech solutions out there that can help you to improve communication with employees around the office as well as those that are working remotely. These are the communication tools that all businesses should be using. 

Business Phone Systems 

You may not have given that much thought to the effectiveness of your business phone system, but it’s important that you do. A basic phone system doesn’t cut it anymore and you should consider upgrading to 3cx phone systems instead. They integrate with the other software that you are using in the office, and you can combine phone systems with video conferencing, which is ideal if some of your employees are working remotely. Having access to your phone systems through Android and IOS also means that you can work from anywhere. Your phone system is one of the communication tools that you use the most, so it’s important that you invest in some upgrades. 

Live Chat Software 

Many businesses are already using live chat software for customer service because it allows customers to get in touch with you instantly, but have you considered using it for internal communication? Email overload is a big problem in business and when people have hundreds of emails every day, they don’t have much time for anything else. But if you use live chat software, you can cut back on those emails in a big way because employees can send quick messages and get an answer right away. It encourages communication and collaboration around the office and cuts back on emails, so it’s a great investment. 

Project Management Software 

Managing a large project can be difficult, especially when some of your employees are working remotely. If people are unsure about what they should be working on and people are missing their individual deadlines, the project can quickly go off the rails. But if you use project management software, you can break the project down into smaller tasks and assign them to each employee. Everybody will know exactly where the project is at and what they should be doing, without the need to send emails back and forth all of the time. You’ll find that everybody communicates a lot better and you manage your time a lot better.

Discussion Forums 

Sharing information in business is very important, and you need to find efficient ways to do that. Meetings are the most common way that information is shared but, it’s not always the most effective and many businesses end up wasting time with pointless meetings. That’s why you should implement a discussion forum where you can post important information and give employees a chance to respond. You can keep everybody in the loop without taking up too much of anybody’s time. 

If you invest in these tools, you can improve communication in your business and you should notice a big increase in productivity as a result. 

• DISCLOSURE – This post has been written by an outside source